TENANTS

FOR A SERVICE WHICH TREATS YOU WITH THE RESPECT YOU DESERVE

One Stop Lettings know that tenants are just as important as their landlords and therefore treat them as such. We provide a customer service that cannot be beaten along with the right guidance to help you find your perfect, yet affordable home. We believe that happy tenants are the key to a successful tenancy.

Not only do we ensure that you are provided with the best service possible whilst looking for a property and signing your tenancy agreement, but we will continue to be here every step of the way, right up until the termination of your tenancy. This will be the case for each and every tenant that comes through One Stop Lettings, whether your landlord has chosen a fully managed plan where we will act on their behalf on a day-to-day basis, but also for tenants whose landlord have chosen a let only service where we will introduce you to the landlord and they will deal with you directly once you have moved into the property. 

We will also provide you with guidance on how to maintain your home in a tenant-like-manner in order to avoid any disputes for damages claimed on your deposit when your tenancy has come to an end.

Here at One Stop Lettings we understand that you may not have the time to search through all of our properties, so you can register your details along with your property requirements below and we will send you regular updates of the properties which we have available to suit you. 

 

REGISTER

NOW!

We know that not everyone has the time to go through all of the properties that may be on offer, so register your details and property requirements below for regular updates on properties that match only your criteria, avoiding nuisance emails for properties that you won't be interested in!

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Thank you for registering for our property updates! 

If we have any properties matching your requirements, available now, they will be sent over as soon as possible.

REPORT YOUR 

MAINTENANCE ISSUE

 

If you're currently one of One Stop Lettings tenants and you have any sort of maintenance issue that you need to report regarding the property that you are living in, then you can report that issue here or by giving us a call on 0121 794 6463. 

 
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Thank you for reporting your maintenance issue! 

We will process your report as soon as we can. If you feel your maintenance issue is an emergency please give us a call on 0121 794 6463 

FORMS & GUIDANCE

 

FAQs

Q.

Will my Deposit be Protected?

A.

Yes. ALL landlords and agents should take a deposit for a property let and protect it, providing the tenants with a certificate of protection and prescribed information. We currently protect our deposits with the DPS.

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Q.

What is a Break Clause?

A.

A break clause, in English property law, is a term in a tenancy agreement that allows a tenancy to come to an end before the end date stated in the tenancy. A break clause may be enforced by either the landlord or the tenant.

Q.

Can I Sub-let my Property?

A.

No.

Unless you have written permission from your landlord to sub-let your property, you cannot do this. A sub-let constitutes as a tenant having a paying guest staying in the property. If a tenant is found sub-letting a property without prior permission it could be considered a breach of the tenancy agreement. 

Q.

What is the Right to Rent?

A.

The Right to Rent is a scheme in which landlords and agents must check that all tenants whom occupy a property through them has the legal obligation to live within the UK. 

Q.

Can I have Pets in my Property?

A.

Owners of pets should ALWAYS check with a landlord or agent if they have permission to have pets in their rented property prior to signing a tenancy agreement and moving into the property. There will usually be a clause in your tenancy agreement regarding pets within the property.

Q.

What can be Charged to a Tenant?

A.

On the 1st June 2019 the Tenant Fees Act 2019 came into place. This means that agents and landlords are now very limited to what they can charge to tenants. For example tenants can only be charged up to one weeks' rent for the holding of a property. They are also limited to the amount of deposit they can request. 

DO YOU HAVE A

QUESTION?

If you have a question that hasn't been answered above, click the button below to submit one.

Alternatively, please feel free to give us a call and we will help you in anyway that we can.